The Senior Product Manager for our Benefits Access portfolio manages a suite of digital products that connects millions of New Yorkers to social services and benefits. They will drive new feature development, refinements, and maintenance for ACCESS NYC. They will also drive the growth and adoption of the NYC Benefits Platform, open-source tools we develop and maintain in tandem with ACCESS NYC.
The Senior Product Manager will create and foster strong relationships with senior and executive level stakeholders across government. They will manage cross disciplinary teams to create impactful digital solutions, and center community in their work. The Senior Product Manager will supervise a Content Policy Analyst and Product Fellow who will support NYC Opportunity’s benefits access products.
The Senior Product Manager will be responsible for the delivery, ongoing success, and continuous improvement of the service catalog product and collaborate with other team members as needed.
We understand that candidates may not have all of the skills we are seeking below. We encourage those interested to apply even if they do not meet all of them. We are looking for talented individuals to join our team.
A baccalaureate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and four years of full-time experience related to the area(s) required by the particular position; or
An associate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and six years of full-time experience related to the area(s) required by the particular position.
This is a permanent, full-time position offering competitive salary and benefits. The salary range for this position is $95,000 - $120,000 commensurate with experience and qualifications.
To learn more about the New York City's Employee benefits, visit the NYC Office of Labor Relations
Applicants must be authorized to work in the United States. We are unable to provide sponsorship to prospective employees.
Please fill out the application form. The form will prompt you to upload a resume and cover letter.
In addition to the application form, candidates will have to complete a separate application on the NYC job portal (Job ID: 546999).
This position will require work from our office in Downtown Brooklyn. Please note that as of September 13, 2021, NYC government employees are no longer working remotely.
All new staff are required by the City of New York to be vaccinated against Covid-19.