As part of a comprehensive effort to reform and reinvent New York City’s approach to criminal justice and policing, the City of New York is launching an “Ending the Poverty to Prison Pipeline” initiative that addresses the recommendations surfaced in the Police Reform and Reinvention Collaborative draft plan. Within this initiative, NYC Opportunity will be focused on developing solutions and furthering recommendations that connect low-income and justice-involved clients and their families to new or improved streamlined services and supports that center community needs, and prevent or reduce justice system contact.
NYC Opportunity is seeking an experienced leader and manager to oversee a new, multi-agency initiative to improve access to social services. The Program Manager should have experience with program design and management, evaluation, research, and public policy related to poverty and equity, and service utilization/ coordination/ referrals for services for low-income populations. They should also have a good grasp of participatory research and co-design engagement practices, as well as an understanding of how digital products are designed, developed and maintained. The Program Manager will report to NYC Opportunity’s Director of Design and Service Design Studio, an arm of the office that leverages service design and human-centered design methodologies, and will work closely with other team- and executive-level directors.
Working with colleagues at NYC Opportunity, the Program Manager will lead planning, coordination and oversight for the “Ending Poverty to Prison Pipeline” initiative, covering four areas of activity:
The Program Manager will manage the design, implementation, program oversight, evaluation, and related projects in each of these workstreams. This position will work closely with and be supported by team members across the various office disciplines of service design, programs and evaluation, research, data, and product and technology. They will also work with senior leaders across City government, and with other program managers from multiple agencies. The position will also collaborate with other members of NYC Opportunity on the broader work of the office.
The Program Manager should have solid experience managing multi-stakeholder projects, developing and executing human-centered research plans, conducting fieldwork, capturing and synthesizing information from various stakeholders, and analyzing and developing key insights that can lead to actionable solutions and measurable outcomes are all key qualifications for this role.
We understand that candidates may not meet all of the preferred skills below. We encourage those interested to apply even if they do not meet all of them. We are looking for talented individuals to join our team.
Masters degree with at least 6 years of experience, or Bachelor’s degree with at least 8 years of experience.
This is a permanent, full-time position offering competitive salary and benefits. To learn more about the New York City's Employee benefits, visit the NYC Office of Labor Relations.
The salary range for this position is $100,000 - $110,000 commensurate with experience and qualifications.
The application window for the Program Manager position with the Mayor’s Office for Economic Opportunity is now closed.