The Product Specialist will support our Benefits Access portfolio; a suite of digital and data products that connects millions of New Yorkers to social services and benefits. Reporting to the Senior Product Manager, they will support driving new feature development, refinements, metric reporting, and maintenance for ACCESS NYC; as well as supporting the growth and adoption of the NYC Benefits Platform, open-source tools we develop and maintain in tandem with ACCESS NYC.
We are looking for an experienced Product Specialist who can help us better understand the challenges employers are facing, how they are currently solving this challenge, who else is solving this challenge and what might the City be able to do to ease these pain points.
The Product Specialist will work with internal teams of product managers, content strategists, developers, and interns, and also with external stakeholders across government agencies that deliver benefits and services and engage the community of New Yorkers we serve
We understand that candidates may not have all of the skills we are seeking below. We encourage those interested to apply even if they do not meet all of them. We are looking for talented individuals to join our team.
A master's degree from an accredited college or university with a specialization in an appropriate field of physical, biological or environmental science or in public health.
This is a permanent, full-time position offering competitive salary and benefits. The salary range for this position is $ 64,140 - $ 77,609 commensurate with experience and qualifications.
To learn more about the New York City's Employee benefits, visit the NYC Office of Labor Relations.
Applicants must be authorized to work in the United States. We are unable to provide sponsorship to prospective employees.
Please fill out the application form. The form will prompt you to upload a resume and cover letter.
In addition to the application form, candidates will have to complete a separate application on the NYC job portal (Job ID: 573968).
Due to the volume of applications received we may not be able to respond to every application.
Please note that as of September 13, 2021, NYC government employees are no longer working remotely. This position will require work from our office in Downtown Brooklyn.