Through creative, caring, and empowering leadership that supports the mission and values of the Service Design Studio at the NYC Mayor’s Office for Economic Opportunity, the Design Director will shape a service design practice that continues to strengthen the ways in which the City of New York designs public services and programs focused on decreasing poverty and increasing opportunity for New Yorkers.
The Design Director desires to proactively address issues of diversity, equity, accessibility, and inclusion within the context of service design and is someone who advocates and applies strategic approaches for centering the voices of New Yorkers - our residents, community-based service providers, frontline staff and other stakeholders - through our processes, tools, communications, and outputs. The Director serves as a thought leader and is passionate about growing a diverse and multi-disciplinary community of designers by uplifting the expertise and experience of residents, front line direct service staff and city agency staff.
The Design Director will work with a transdisciplinary team of experts across the larger office versed in data science and data interoperability strategies, digital development and product design, program design, evaluation, behavioral sciences, and research around poverty and equity to develop and implement cross-team strategies. The Design Director is influential in steering a larger vision to create the infrastructure and culture for NYC to responsibly advocate for lived experience and community-centered design as a form of evidence to drive systems change, equitable resource allocation and participatory decision-making.
We understand that candidates may not have all of the skills we are seeking below. We encourage those interested to apply even if they do not meet all of them. We are looking for talented individuals to join our team.
A master's degree from an accredited college in social design, anthropology, public administration, public policy, economics, information technology, data science, finance, sociology, political science, urban studies or a closely related field, and two years of satisfactory full-time professional experience in government, or non-profit or social impact sector.
A baccalaureate degree from an accredited college and four years of professional experience in the areas described above.
This is a permanent, full-time position offering competitive salary and benefits. The salary range for this position is $100,000 - $132,000 commensurate with experience and qualifications.
To learn more about the New York City's Employee benefits, visit the NYC Office of Labor Relations.
Applicants must be authorized to work in the United States. We are unable to provide sponsorship to prospective employees.
Please fill out the application form. The form will prompt you to upload a resume and cover letter.
In addition to the application form, candidates will have to complete a separate application on the NYC job portal (Job ID: 553743).
Due to the volume of applications received we may not be able to respond to every application.
This position will require work from our office in Downtown Brooklyn. Please note that as of September 13, 2021, NYC government employees are no longer working remotely.
All new staff are required by the City of New York to be vaccinated against Covid-19.