Through creative and empowering leadership that supports the mission and values of the Service Design Studio at the NYC Mayor’s Office for Economic Opportunity, the Deputy Design Director will help shape how service design can impact and strengthen the way NYC designs public services and programs that focus on decreasing poverty and increasing opportunity for New Yorkers.
This individual will work closely alongside the Design Director to strengthen the Studio team and manage how we build service design capacity across the City alongside doing the actual work of executing service design projects with partnering agencies and communities.
This individual desires to proactively address issues of diversity, equity, accessibility, and inclusion within the context of service design and is someone who advocates centering the voice of New Yorkers - our residents, community-based service providers, frontline staff and other stakeholders - through our processes, tools and outputs.
The Deputy Design Director uses their expertise and experience to:
The Deputy Design Director is influential in advising the Director on team strategy, managing the Studio team, and balancing the pace of project timelines. They work closely to enhance and expand the team’s influence, and take time to promote the service design practice and advocate the importance and impact of centering the voices of New Yorkers in all City services and programs.
A master's degree from an accredited college in social design, anthropology, public administration, public policy, economics, information technology, data science, finance, sociology, political science, urban studies or a closely related field, and two years of satisfactory full-time professional experience in government, or non-profit or social impact sector.
A baccalaureate degree from an accredited college and four years of professional experience in the areas described above.
This is a permanent, full-time position offering competitive salary and benefits.
The salary range for this position is $84,468.00 - $97,138.00 commensurate with experience and qualifications.
Please fill out the application form. The form will prompt you to upload a resume and coverletter.
Due to the volume of applications received we may not be able to respond to every application.