Communications Design Fellow

The Service Design Studio is seeking emerging community-conscious leaders for a 6-month fellowship, starting in July 2024 through December 2024. We are looking for applicants interested in service design, visual design, and community-centered work.

The Service Design Studio sits within the Mayor’s Office for Economic Opportunity and helps further the City’s use of community-centered service design and research methods. We partner with City agencies to engage with residents and those who deliver services so that their voices and insights can shape new and existing services

A communications design fellowship with our team is an opportunity to grow your technical expertise while working on projects that help improve the lives of millions of New Yorkers. Fellows will support our projects in a variety of ways, including co-facilitating design research activities and participatory workshops, and leading in the development of visual design materials including decks, flyers, infographics, etc., and design research activities.

Fellowships are temporary, full-time paid positions for 35-40 hours per week between July 2024 - December 2024. This position will require in-person work from our office in Downtown Brooklyn.

Responsibilities

Based on your skills and interests, responsibilities will include:

Producing documents and layouts that exemplify our office's portfolio, successes, and mission and values.
Work with staff to create project deliverables that span across our teams.
Evolve the Service Design Studio’s brand, and produce new assets to complement our Civic Service Design Tools + Tactics.
Assist in the preparation of presentation decks and templates for the Mayor’s Office for Economic Opportunity, Service Design Studio and individual products.
Create assets for social media.
Co-lead strategic communications and storytelling around the Service Design Studio and our projects.
Help prepare for and co-facilitate research and design activities, workshops, interviews, and focus groups.
Conduct landscape research and create summaries of insights learned on relevant topics and methods to expand our design practice.
Bring your lived experience to collaborative meetings to offer innovative ideas and diversity of perspectives.
Other work as determined within the scope of this role by the Design Director.

Skills We're Seeking

We understand that candidates may not have all of the skills we are seeking below. We encourage those interested to apply even if they do not meet all of them. We are looking for talented individuals to join our team.

Commitment to centering communities and advocating for low-income individuals and communities of color.

Experience working closely with communities who are engaging with public services and programs and/or has lived-experience engaging with public services and programs themselves.

Demonstrates graphic design and branding skills (for both print and digital) with a growing portfolio in Adobe Creative Cloud, Figma, Miro, and Google Suite.

Ability to develop new design concepts, graphics and layouts within an existing brand.

Experience and openness to improving public speaking skills, including but not limited to facilitating presentations, workshops, and leading groups.

Ability to prioritize tasks, strong organizational skills, and work independently.

Education and Experience

Fellowships are open to undergraduate, graduate, or other training program students and recent graduates with a background or interest in graphic design, communications design, strategic communications, and/or other related fields.

Note that all applicants must be authorized to work in the United States. We are unable to provide sponsorship to fellows.